Standard delivery is a home delivery which is usually made within 7 – 14 working days of your order being placed.
Thailand standard delivery is free.
Standard and Tracked Express delivery services are available to most of the countries we ship to.
International delivery is charged at $75 for other oversea countries.
Who will deliver the parcel?
Deliveries will be shipped via Pos Laju, SkyNet, GDex, LionExpres or City Link depending on the weight and value. Once the parcel has arrived in your country it will be passed on to an internal post service and be subject to their standard delivery procedures.
How long will it take?
Delivery will take 20 to 27 working days after despatch. A signature may be required and if you’re not around the driver will leave a card with instructions on how to pick it up.
This may vary depending on the country but we should be able to give you more info if you contact our Customer Service team quoting your order number.
Can I track my delivery?
Tracking is available on some Standard deliveries and on all Tracked Express deliveries. You will receive a despatched email with a tracking link on for your order.
Once the order has been processed a confirmation email will be sent to you. This is usually within a few hours.
Please note that this may go into your junk/spam email folder if you have not shopped with us online before.
Alternatively, you can contact our Customer Service firstname.lastname@example.org